Mar
1
Consumer court fines SBI Cards in a case filed by a customer and awards damages to the customer
March 1, 2010 | Leave a Comment
There are numerous stories of consumers in India in their interactions with credit card companies. Some of the complaints that people have deal with credit card companies giving them cards without their asking for such cards, there are cases where people have been charged for services (such as insurance schemes, or others) that they have [...]
Feb
7
Awarding compensation for an unborn baby
February 7, 2010 | Leave a Comment
In the US, there is a huge controversy about the status of unborn babies or fetuses. Abortion (both for and against it) is a big deal, with every election, every judge appointment, all such having to pass the litmus test about which side they are on. However, in India, there is not such a big [...]
Dec
31
Family members of victims of medical negligence get compensation of Rs. 5 lakh
December 31, 2009 | 1 Comment
When people go to hospitals for treatment, they suffer from 2 major problems:
- They do not know what exactly the problem they have, and have to depend on the doctor for explaining to them what the problem is
- When undergoing surgery or other treatment, they are leaving their lives in the hands of the doctor [...]
Dec
15
Insurer to pay after order by High Court
December 15, 2009 | Leave a Comment
One of the biggest issues in cases involving insurers is when the insurance company refuses to pay up and the person is depending on the money from insurance; typically the insurance company will either plead that the person was responsible for the situation in which there was need for insurance, or that there was something [...]
Nov
27
Airline charges extra for child, told to compensate
November 27, 2009 | Leave a Comment
Quite a few times, consumers get stuck in the dispute around being promised something when they are placing the order; and when they go for delivery, at that time, they do not get what was promised. This can cause them great inconvenience, and also expense; and it is at such times that consumer forums help [...]
Oct
7
Tele Brands fined for poor service
October 7, 2009 | Leave a Comment
You must have seen those ads that come on TV all the time, from Tele Brands, and others, advertising many great products that you do not see in shops near you. From the messaging that you see, there are either religious stuff that is sold on TV (such as amulets, rudrakshs) or household items (such [...]
Sep
27
Builder asked to refund payment along with compensation for non-delivery of shop
September 27, 2009 | Leave a Comment
Part of the problem with the realty market is the total lop-sided nature of the market; buyers typically do not have much information about various aspects of a property:
- Whether the builder has the requisite permissions
- Whether the builder is totally in the clear
- What is the past record of the builder
- Does the builder [...]
Aug
9
Bank charged penalty for charging older customer more than newer customers
August 9, 2009 | Leave a Comment
It is an established business fact that when banks give loans to their customers, they normally treat newer customers more attractively than they treat older customers. The terms and conditions of the loan specify for floating rate loan that banks can charge customers more (either by increasing the EMI amount, or the loan duration) if [...]
Jun
16
One reads in the newspaper all the time about some accident whereby a person gets injured due to rash or negligent driving by the driver of a vehicle (in numerous cases, this rash driving would be done by the driver of a bus or truck, and because of the size and weight of this large [...]
Jun
16
The Delhi Development Authority had developed a huge number of flats in the Indian capital, and settled large sections of the capital (as per its mandate). However, experiences of people vary in terms of the customer-friendly nature of the Authority. For example, the Authority has been known to delay in handing over properties, land, and [...]
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