Mar
3
Police official ordered to pay compensation by Human Rights Commission for interfering in a money dispute
March 3, 2010 | Leave a Comment
In India, police officials tend to believe that they have a huge amount of power, and they are not shy from exercising this power. There have been a huge number of cases in the past where police officials have been accused of using their influence in a negative manner, and in many cases, there have [...]
Mar
1
Consumer court fines SBI Cards in a case filed by a customer and awards damages to the customer
March 1, 2010 | Leave a Comment
There are numerous stories of consumers in India in their interactions with credit card companies. Some of the complaints that people have deal with credit card companies giving them cards without their asking for such cards, there are cases where people have been charged for services (such as insurance schemes, or others) that they have [...]
Nov
27
Airline charges extra for child, told to compensate
November 27, 2009 | Leave a Comment
Quite a few times, consumers get stuck in the dispute around being promised something when they are placing the order; and when they go for delivery, at that time, they do not get what was promised. This can cause them great inconvenience, and also expense; and it is at such times that consumer forums help [...]
Oct
7
Tele Brands fined for poor service
October 7, 2009 | Leave a Comment
You must have seen those ads that come on TV all the time, from Tele Brands, and others, advertising many great products that you do not see in shops near you. From the messaging that you see, there are either religious stuff that is sold on TV (such as amulets, rudrakshs) or household items (such [...]
Sep
27
Builder asked to refund payment along with compensation for non-delivery of shop
September 27, 2009 | Leave a Comment
Part of the problem with the realty market is the total lop-sided nature of the market; buyers typically do not have much information about various aspects of a property:
- Whether the builder has the requisite permissions
- Whether the builder is totally in the clear
- What is the past record of the builder
- Does the builder [...]
Aug
9
Obtaining duplicate copy of documents
August 9, 2009 | Leave a Comment
People encounter this problem once in a while. You have invested money in a Fixed Deposit, or in Mutual Funds, or some other such investment method (including investing in a private company). Suddenly you find that you cannot locate the proof of such an investment (you could have lost it, it could have got destroyed [...]
May
17
Government Departments and utilities have always believed that they are above the law when it relates to stuff such as consumer interests, customer complaints, and consumer forum activities. However, given that these Government utilities such as telecom, electricity, water, roads, post offices, etc get money from consumers (either in the form of direct payment such [...]
May
16
Municipal authorities have always been accused of being slow to adapt to modern technology, but now it seems that they are catching up to modern technology and adoption of the same so that their consumers find it easier to file complaints and interact with the municipal authorities. Consider this case of the municipal corporation of [...]
Mar
17
Passenger paid compensation for freak accident while reaching the terminal
March 17, 2009 | Leave a Comment
This would almost certainly be classified as a freak accident, but it happened and somebody needed to be held responsible. What happened ? Well, a flier, not anticipating any problems or mishap during a regular flight safely made it off the airplane, but suffered an accident from the bus that takes the passengers to the [...]
Mar
3
A lot of people consider Insurance companies a necessary evil. In these modern times, insurance for life, health, house, car, etc, is absolutely essential; at the same time, people have to fight regular battles with insurance companies that try to deny their claims for some reason, or sometimes misplace documents. It is also not unknown [...]