Jun
16
The Delhi Development Authority had developed a huge number of flats in the Indian capital, and settled large sections of the capital (as per its mandate). However, experiences of people vary in terms of the customer-friendly nature of the Authority. For example, the Authority has been known to delay in handing over properties, land, and [...]
May
16
Apollo fined Rs. 5 lakh over a man’s death
May 16, 2009 | Leave a Comment
Apollo Hospitals is one of the providers of premium medical care, charging top rates for their services and in turn providing excellent medical services. This is an expectation that people have when they are admitted to the hospital, so when the hospital screws up somewhere in this care and does harm to the patient, there [...]
May
16
Medical negligence is something that is penalized the world over. When a patient goes in for a medical procedure, the person is entrusting their lives to the doctor (s) attending on them. It used to be said earlier that a Doctor is a very respected person, and that it would be unfair to penalize a [...]
Nov
4
Making municipal services pay for negligence
November 4, 2008 | Leave a Comment
One of the biggest issues we face in our cities as to today is the problem with regard to our sorry state of municipal services. The level of services varies from city to city, but some of the biggest problems that people currently face are examples of sorry state of sewage and cleanliness, poor condition [...]
Nov
4
Delhi hospital fined for improper diagnosis
November 4, 2008 | Leave a Comment
Modern medical care can be very expensive. We have managed to push the boundaries of medical care much further in the recent years, and are able to diagnose diseases much better than just a couple of decades ago. As a part of this, we have much better equipment, much better diagnostic techniques, and a much [...]
Oct
17
Delays in getting marksheet leads to compensation
October 17, 2008 | Leave a Comment
In an order than held that an educational institution, if it provides education or holds examinations, provides a service that is covered under the Consumer Protection Act, the Lucknow Consumer Redressal Forum awarded a sum of Rs. 20 lakhs to a student whose examination results were not provided to him for a long period, and [...]
Oct
17
Getting compensation from airline for delayed landing
October 17, 2008 | Leave a Comment
This is a consumer court judgment that will surely be appealed. Imagine the world of a person whose father died in a separate city (home town), and he had to rush home through connecting flights. And then the flight got delayed in landing, which means that the connecting flight was missed. He could not afford [...]
Jul
17
SC warns home property buyers
July 17, 2008 | Leave a Comment
Here is a warning right from the Supreme Court for home owners. People get attracted to the flats and houses offered by real estate builders, more so when they are offered by reputed and large builders. At the same time, the terms and conditions of the deals offered by these builders can be complex, and [...]
Jun
29
There have been numerous cases in the past where patients have complained that hospitals have been lax in handing over their medical records to them. Hospitals have used this delay as a deterring factor if the patient wants to move to another hospital. In cases where there is a dispute between the patient and the [...]
Jun
7
Citicorp fined for using force in loan recovery
June 7, 2008 | Leave a Comment
It seems to be a story that keeps on repeating itself over and over; you hear of people being harassed by loan recovery agents for repayment of loans, or of somebody’s vehicle being taken away from them anywhere where the vehicle can be found, and so on. In extreme cases, the pressure or violence of [...]
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