Mar
11
Penalties on electricity discoms in Delhi for failures proposed to be increased massively
March 11, 2010 | Leave a Comment
Delhi used to suffer under bad quality of service from the earlier Government controlled DESU. So, when privatization of power supply in Delhi happened and the city was broken up into several zones, customers were happy with the hope that they will get more regular power for longer hours, less breakdowns, better customer service and [...]
Oct
9
Indian telecom tariffs operate on what is called as the pulse plan, which is typically pegged to minutes, and call rates are based on these pulses. So, for example, if the pulse rate is pegged to 1 minute, then whether you speak for 5 seconds, or whether you speak for 55 seconds, you will get [...]
Sep
9
Insurance regulator gets strict on orphan policies
September 9, 2009 | Leave a Comment
What are orphan insurance policies ? These are policies where the agent who sold these policies has shifter to another company, and the person who bought these policies no longer has an agent or an intermediary to help service them. This is a common problem in the life insurance business, since:
- An agent will do [...]
Jun
7
Telecom: Reliance Commnications fined Rs. 10,000 for being deficient in services
June 7, 2009 | Leave a Comment
Getting an internet connection in modern India should be very easy, and it should almost be like a commodity. The customer pays for a connection, and the company provides the connection, and it works with minimum down time. But what do you when the company provides you with a connection that is old, even though [...]
May
17
Government Departments and utilities have always believed that they are above the law when it relates to stuff such as consumer interests, customer complaints, and consumer forum activities. However, given that these Government utilities such as telecom, electricity, water, roads, post offices, etc get money from consumers (either in the form of direct payment such [...]
Feb
8
The case of huge discounts on clothes
February 8, 2009 | Leave a Comment
Nowadays, there are a number of shops (primarily in the area of apparel and clothing) that seek to attract customers through offering huge discounts. So you have brands such as Priknit offering 80% sale on their jackets, Cantabil offering 80% discount on all clothes, Pepe Jeans branding a sale logo of Buy 2, get 2 [...]
Subscribe to Feed
