Mar
1
Consumer court fines SBI Cards in a case filed by a customer and awards damages to the customer
March 1, 2010 | Leave a Comment
There are numerous stories of consumers in India in their interactions with credit card companies. Some of the complaints that people have deal with credit card companies giving them cards without their asking for such cards, there are cases where people have been charged for services (such as insurance schemes, or others) that they have [...]
Dec
31
Family members of victims of medical negligence get compensation of Rs. 5 lakh
December 31, 2009 | 1 Comment
When people go to hospitals for treatment, they suffer from 2 major problems:
- They do not know what exactly the problem they have, and have to depend on the doctor for explaining to them what the problem is
- When undergoing surgery or other treatment, they are leaving their lives in the hands of the doctor [...]
Jun
16
The Delhi Development Authority had developed a huge number of flats in the Indian capital, and settled large sections of the capital (as per its mandate). However, experiences of people vary in terms of the customer-friendly nature of the Authority. For example, the Authority has been known to delay in handing over properties, land, and [...]
Jun
7
Telecom: Reliance Commnications fined Rs. 10,000 for being deficient in services
June 7, 2009 | Leave a Comment
Getting an internet connection in modern India should be very easy, and it should almost be like a commodity. The customer pays for a connection, and the company provides the connection, and it works with minimum down time. But what do you when the company provides you with a connection that is old, even though [...]
May
17
Government Departments and utilities have always believed that they are above the law when it relates to stuff such as consumer interests, customer complaints, and consumer forum activities. However, given that these Government utilities such as telecom, electricity, water, roads, post offices, etc get money from consumers (either in the form of direct payment such [...]
May
16
Apollo fined Rs. 5 lakh over a man’s death
May 16, 2009 | Leave a Comment
Apollo Hospitals is one of the providers of premium medical care, charging top rates for their services and in turn providing excellent medical services. This is an expectation that people have when they are admitted to the hospital, so when the hospital screws up somewhere in this care and does harm to the patient, there [...]
May
16
Lawyer fined more than Rs. 1.18 by consumer court
May 16, 2009 | Leave a Comment
Typically, one really does not hear of lawyers being fined for any sort of consumer malpractices. So it was surprising to read this case where a lawyer in Chandigarh was fined for deficient services, something that caused losses to his client – when the client complained to a consumer forum, the consumer court agreed with [...]
Apr
22
Airline told to refund fare for inconvenienced passengers
April 22, 2009 | Leave a Comment
In this modern world, with large numbers of people traveling from place to place, the convenience of modern airline travel can help people make such travel with speed and convenience. However, what happens in the cases when such travel is no longer convenient, especially when one has paid for such a service, and the expectation [...]
Jan
4
Consumer forum fines ICICI bank
January 4, 2009 | Leave a Comment
For some time now, consumer forums have been ruling on unfair practices carried out by banks, with ICICI Bank being one of the banks having been penalized in the past for various actions that have gone against consumer practices. In this case, a forum ruled against the bank after it was disclosed that the bank [...]
Dec
9
Compensating lady for non-delivery of flat
December 9, 2008 | Leave a Comment
The relation between property developers and the normal citizen can become tense very soon; it should be a normal commercial relationship, but in many cases, due to wrong behavior by the property developer, the citizen feels totally helpless. After all, if the property developer delays giving the property or the flat, the owner can feel [...]
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