Mar
3
Police official ordered to pay compensation by Human Rights Commission for interfering in a money dispute
March 3, 2010 | Leave a Comment
In India, police officials tend to believe that they have a huge amount of power, and they are not shy from exercising this power. There have been a huge number of cases in the past where police officials have been accused of using their influence in a negative manner, and in many cases, there have [...]
Dec
15
Insurer to pay after order by High Court
December 15, 2009 | Leave a Comment
One of the biggest issues in cases involving insurers is when the insurance company refuses to pay up and the person is depending on the money from insurance; typically the insurance company will either plead that the person was responsible for the situation in which there was need for insurance, or that there was something [...]
Nov
27
Airline charges extra for child, told to compensate
November 27, 2009 | Leave a Comment
Quite a few times, consumers get stuck in the dispute around being promised something when they are placing the order; and when they go for delivery, at that time, they do not get what was promised. This can cause them great inconvenience, and also expense; and it is at such times that consumer forums help [...]
Oct
7
Tele Brands fined for poor service
October 7, 2009 | Leave a Comment
You must have seen those ads that come on TV all the time, from Tele Brands, and others, advertising many great products that you do not see in shops near you. From the messaging that you see, there are either religious stuff that is sold on TV (such as amulets, rudrakshs) or household items (such [...]
Sep
27
Builder asked to refund payment along with compensation for non-delivery of shop
September 27, 2009 | Leave a Comment
Part of the problem with the realty market is the total lop-sided nature of the market; buyers typically do not have much information about various aspects of a property:
- Whether the builder has the requisite permissions
- Whether the builder is totally in the clear
- What is the past record of the builder
- Does the builder [...]
Aug
9
Bank charged penalty for charging older customer more than newer customers
August 9, 2009 | Leave a Comment
It is an established business fact that when banks give loans to their customers, they normally treat newer customers more attractively than they treat older customers. The terms and conditions of the loan specify for floating rate loan that banks can charge customers more (either by increasing the EMI amount, or the loan duration) if [...]
Jun
16
The Delhi Development Authority had developed a huge number of flats in the Indian capital, and settled large sections of the capital (as per its mandate). However, experiences of people vary in terms of the customer-friendly nature of the Authority. For example, the Authority has been known to delay in handing over properties, land, and [...]
Jun
7
Telecom: Reliance Commnications fined Rs. 10,000 for being deficient in services
June 7, 2009 | Leave a Comment
Getting an internet connection in modern India should be very easy, and it should almost be like a commodity. The customer pays for a connection, and the company provides the connection, and it works with minimum down time. But what do you when the company provides you with a connection that is old, even though [...]
May
16
Lawyer fined more than Rs. 1.18 by consumer court
May 16, 2009 | Leave a Comment
Typically, one really does not hear of lawyers being fined for any sort of consumer malpractices. So it was surprising to read this case where a lawyer in Chandigarh was fined for deficient services, something that caused losses to his client – when the client complained to a consumer forum, the consumer court agreed with [...]
May
16
Medical negligence is something that is penalized the world over. When a patient goes in for a medical procedure, the person is entrusting their lives to the doctor (s) attending on them. It used to be said earlier that a Doctor is a very respected person, and that it would be unfair to penalize a [...]
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